The Laschal® Instruments Warranty
LASCHAL® instruments are guaranteed for life against rust and rivet loosening. For these defects, LASCHAL® will repair or replace the instrument at its discretion without charge. Cutting edges, carbide inserts and Castro-Viejo needle holder locking mechanisms are guaranteed for two years. Thumlok® locking mechanisms are guaranteed for two years. Other conditions apply (see below). Any instrument that has been improperly used, modified, or refitted in any manner will render warranty null and void..
All instruments returned to LASCHAL® for repair/conditioning must be sealed in a sterilized, verifiable package. LASCHAL® is not responsible for instruments lost in transit to LASCHAL®. Instruments that are not sterilized will be charged a $60 cleaning fee..
MicroPoint Scissors:
Sharpness guaranteed for two years from original invoice date. Under one year, scissors can be refurbished or replaced for free.
After two years Scissors can be refurbished:
• Uniband complete refurbishment $30.00
• Castro Scissors refurbishment $60.00
Ring handled instruments:
• Ring handled instruments (except for the carbide inserts) are fully warranted for two years from invoice date when used in the prescribed manner.
• Carbide inserts for Ring-Handled are wear-related and will be replaced without charge within one year of invoice date, after which they may be replaced for $100.00.
Forceps:
• Castroviejo locking mechanism is guaranteed for two years from original invoice date. After warranty expires, replacement parts & labor cost is $100, complete refurbishment included.
• Thumlok® locking mechanism is guaranteed for two years from original invoice date. After warranty expires, replacement parts & labor cost is $100, complete refurbishment included.
• Carbide inserts for forceps is wear-related and will be replaced without charge within two years of invoice date, after which they may be replaced for $100.00.
Return Instruments to:
LASCHAL Surgical, LLC.
Attn: Warranty Returns
690 N. Broadway
Suite 200
White Plains, NY 10603
For Technical Support:
Phone: 1-914-949-8577
Repair Order Request
Please Click Here and Fill Out In Full. Thank You.
.
Last Updated: June 2025


















